Directorate of Professional Standards
AIG SAHR Y SENESI
The aims of the Professional Standards Directorate are to:
- Investigate complaints and allegations of misconduct against a member of the Force
- Work on and analyze information /intelligence on any unethical Police activity from a range of source.
- Assist the Police/Organization with individual and organization learning by raising standards.
- Deal with issues around service delivery and seek to quickly resolve dissatisfaction with the service we have provided.
- Deal with issues around service delivery and seek to quickly resolve dissatisfaction with the service we have provided.
We expect highest standards of behaviorur from our Police Officers and Staff at all times so that we can retain the confidence of our people/country in the standard of policing service we deliver.
Also, it is important that on the rare occasion where people are not satisfied with our service that we deal with this timely and with integrity, we found ways how we deal with any complaints or concerns.